About Us

🎃 About Gloween

Welcome to Gloween — where spooky meets spectacular! We specialize in unique, Halloween-inspired lamps and lighting decor that bring eerie elegance to your home all year round. Whether you're a die-hard Halloween lover or just want to add a little haunted charm to your space, our handcrafted pieces are designed to make your nights glow with festive fear and fun.

Each Gloween lamp is a blend of art, ambiance, and Halloween spirit — perfect for parties, seasonal decor, or everyday ghoulish delight.

🔐 Privacy Policy

At Gloween, we respect your privacy and are committed to protecting your personal information.

  • Information We Collect: When you place an order, we collect your name, email, shipping address, and payment information.

  • How We Use It: This data is used only to process your order and provide customer support. We do not sell or share your information with third parties, except as necessary to fulfill your order (e.g., shipping carriers).

  • Security: We use secure, encrypted payment processing to ensure your information is safe.

  • Cookies: Our site may use cookies for analytics and a better browsing experience. You may disable cookies in your browser settings.

By using our website, you consent to the terms of this privacy policy.

🚫 Return Policy

All sales are final. Due to the seasonal and handcrafted nature of our products, Gloween does not accept returns or exchanges.

Please double-check your order before submitting. If you receive a damaged or defective item, contact us within 3 days of delivery with photos, and we’ll do our best to resolve the issue.

💡 Product Quality

Every Gloween lamp is carefully made using quality materials designed to last through many spooky seasons.

  • Some items are handcrafted or made in small batches — so slight variations in color or finish may occur.

  • All lamps are tested before shipping to ensure functionality and aesthetic quality.

If you experience any issues with product quality, please contact us promptly and include photos.

🚚 Shipping Information

  • Processing Time: Orders are typically processed and shipped within 3–5 business days.

  • Shipping Time: Delivery usually takes 5–10 business days depending on your location.

  • Carriers: We use standard national carriers (e.g., USPS, UPS, or FedEx).

  • Tracking: A tracking number will be sent to your email once your order is shipped.

  • Shipping Area: We currently ship within [insert country or regions, e.g., "the U.S. and Canada"].

Please ensure your shipping address is accurate. We are not responsible for delays due to incorrect addresses or carrier issues.

📜 Terms of Service

By purchasing from Gloween, you agree to the following terms:

  1. Eligibility: You must be at least 16 years old or have the consent of a guardian to make a purchase.

  2. Orders & Payments: Orders are confirmed once payment is received. We reserve the right to refuse or cancel orders at our discretion.

  3. Product Availability: We strive to keep product listings up-to-date, but availability may vary. If an item becomes unavailable after purchase, you will be notified and refunded.

  4. Limitation of Liability: Gloween is not liable for any damages, injuries, or losses related to product use or shipping issues.

  5. Copyright: All content on this website — including images, product designs, and branding — is the intellectual property of Gloween and may not be reproduced without permission.

  6. Modifications: We reserve the right to update our policies and website content at any time without prior notice.